When a user loses or needs a replacement card, use the User Lost Card wizard in WorkFlows to assign a new card.

User Lost Card Wizard

1. In WorkFlows, click on the User Lost Card wizard in the Users wizard group.
   
   A User Lost Card helper is also available from the Checkout wizard.
   
   
2. Perform a search for the user that needs a new card, if not the current user.
   
3. Select the user and click on Assign New Card.
   
4. Scan or input the new library card number in the New user ID field.
5. Click Close.
   

Notes

• A duplicate card is created with a LOSTCARD profile. These accounts are deleted nightly.
  

• The wizard will add INACTVID and PREV_ID entries in Extended Info. These values are deleted nightly.